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Citigroup Cuts Over 300 Senior Manager Roles in Latest Restructuring

Citigroup is eliminating more than 300 senior manager roles as part of chief executive Jane Fraser’s efforts to simplify the Wall Street giant. The company started announcing the cuts – which affect staff who are two levels below Ms Fraser’s executive management team – on Nov 20, according to a person familiar with the matter.

They amount to roughly 10 per cent of the workers at that level, according to the person, who asked not to be identified discussing personnel information.

“Today, we shared with our colleagues the next layer of changes across many of our businesses and functions as we continue to align Citi’s organisational structure with our new, simplified operating model,” Citigroup said in a statement, which did not disclose the number of cuts involved.

“As we’ve acknowledged, the actions we’re taking to reorganise the firm involve some difficult, consequential decisions, but we believe they are the right steps to align our structure with our strategy and ensure we consistently deliver excellence to our clients.”

The workforce reductions, which the bank has said may continue around the globe into 2024, are part of Ms Fraser’s strategy to eliminate layers of management and get rid of co-head structures to speed up decision-making across the bank. The company has not put a number on how many employees may ultimately be dismissed.

“Building a winning bank requires a great deal of commitment, hard work and resilience from each of us,” Ms Fraser said in a memo to staff. “I’m fully aware we’re asking a lot of our people.”

The bank remains on track to announce the next layers of change early in 2024, and to complete the final changes by the end of the first quarter, according to the memo.

The restructuring is set to be New York-based Citigroup’s biggest in two decades. It includes abandoning the firm’s two core operating units and instead focusing on five key businesses: trading, banking, services, wealth management and United States consumer offerings.

Even before the restructuring plan began, Citigroup had racked up about US$650 million (S$871 million) in severance charges as part of cutting 7,000 positions in the first nine months of 2023.

Still, firmwide headcount has actually remained flat for the past four quarters at 240,000 employees. The bank has added technology staff and others to help with its efforts to resolve a pair of consent orders the firm received from regulators.

Source: The Strait Times